Electric car charging stations are ‘complex and confusing’ in major barrier to EV sales

UK needs 'fast charging electric car batteries' says McCarthy

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Jack Cousens, head of roads policy at the AA said concerns over charging stations were one of the top barriers to wider adoption. He said drivers needed to have access to electric points which were “as simple as possible to use” to encourage more drivers to make the switch.

Many charging stations are confusing drivers with complex monthly subscription plans.

BP’s Polar Plus membership costs almost £8 per month to access around 78,000 charging stations.

Meanwhile, services such as Shell Recharge and the IONITY network encourage drivers to pay via their smartphone apps.

Mr Cousens said: “Concerns regarding the availability and reliability of the public charging network continue to be one of the top three barriers to electric vehicle adoption.

“Boosting confidence here will go a long way to accelerate the uptake of electric cars.

“Drivers want charge points to be as simple as possible to use.

“Having multiple membership cards and apps makes the process of recharging needlessly complex and confusing.

“While new charge points will allow people to use a credit or debit card, we desperately need the existing network to be upgraded to allow drivers to easily use as many charge points as possible.”

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His comments come after the Competition and Markets Authority (CMA) warned charge points could be a “postcode lottery”.

The CMA said charging can sometimes be “difficult and frustrating for drivers”.

They warned this could be a barrier for people hoping to switch to electric vehicles.

The CMA set out a range of principles to ensure paying for charging was as “simple as filling up with petrol and diesel”.

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