DVLA warn motorists against using 'misleading websites'
The DVLA revealed both new messages were being sent to motorists across the UK but were scams and should be ignored. They have urged road users to not fall for the new fraud messages and always use official services to find information and support.
One message has urged road users to “verify your account” while promoting drivers that a “refund is now available”.
The message seems to include a link which could ask drivers to provide personal information to obtain their fake refund.
The simple email attempts to look like a genuine DVLA email by including a header and using the DVLA’s name in the email address.
Another message sent to drivers claims their vehicle is “no longer taxed”, prompting motorists towards a link where they can update their details.
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The fake message said: “DVLA have been notified electronically about you latest payment for your vehicle tax failed because there is not enough money on your debit card.
“We have generated a new invoice, and we suggest you to use a credit card instead of a debit to avoid any other consequences that might appear in case again won’t be enough funds inside.” (sic)
Alongside the bad spelling, the email includes the old green triangle DVLA logo which acts as another tell-tale sign the message was a scam.
However, thousands of road users may fall for the email after being shocked to hear their tax is supposedly cancelled.
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The fraudsters attempt to scare people into an immediate response and effectively blackmail them to hand over their personal information.
In a tweet, the DVLA said: “Scammers pretend to be DVLA giving false information through texts and emails ‘phishing’ for your information.
“Don’t fall for it. Make sure you use GOV.UK to find DVLA services and information.”
Last year, the DVLA confirmed there had been a 20 percent increase in scams reported to the agency.
They revealed 1,538 reports had been made to the DVLA over the last three months of 2019 compared to 1,275 the year before.
DVLA experts have encouraged drivers to report any concerning calls, emails or texts to police via Action Fraud immediately.
This will allow offices to further investigate scams and try and track down those responsible for catching out road users.
In a previous statement, Action Fraud urged drivers to familiarise themselves with online safety advice to stop themselves from becoming a victim.
They have urged drivers to always be cautious and always use official government channels.
They said: “Taking a couple of minutes to familiarise yourself with a few simple online safety tips can be significant in protecting yourself from becoming a victim of online fraud.
“You should always be cautious when sharing personal information online and avoid being scammed by only using GOV.UK for government services online, such as the DVLA.
“If you believe you have been a victim of fraud, please report it to us.”
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